BANGKOK-SINGAPORE-BANGKOK
Economy Class
SQ705 BKK-SIN B787-10 (Configuration 36-301). Aircraft: 9V-SCB
Check-in: ***** 5/5
Boarding: **** 4/5
Inflight Service :
Food and Beverage ***3/5
Cabin Crew: **** 4/5
Comfort: *** 4/5
Flight Time: 1.57 hrs
Impressions:
Booking and check-in via the SQ App worked very well. Singapore Airlines opens online check-in 48 hours before departure and lets you change your seat assignments online (For those who did not pre-pay a seat reservation). Airport check-in desks had an “Internet Check-in lane” which was very efficient.
Singapore Airlines continues its full service offering, including a small meal service (a hot meal in a sustainable box) on short sectors. Unfortunately, the meal had not been heated properly and was not hot. Cabin service was polite, if not a bit robotic.
On-time arrival in Singapore in heavy rain and there was a minimal waiting time for the bags of about 10 min. Despite this, an announcement was made to apologise for the delay and cold drinks and cookies were handed out by Changi Airport staff. I found this an excellent and very unexpected service. It was a pleasant surprise for all the waiting passengers.
Singapore-Bangkok
SQ714 SIN-BKK, A350-941 (Configuration: 40/263) Aircraft: 9V-SHO
Check-in: ***** 5/5
Boarding: *** 3/5
Inflight Service:
Food and Beverage ****4/5
Cabin Crew **** 4/5
Comfort: **** 4/5
Flight time: 1.57 hrs
Impressions:
Automatic online check-in was preselected and about 30 hours before departure an Upgrade at a flat rate was offered. The price was about the same as I paid for my ticket BKK-SIN-BKK so I declined the offer. I used the automatic bag drop at Changi Airport and it was fast and efficient. Changi Airport also offers automatic Passport Control Lanes for speedy Immigration which worked well.
A boarding announcement was made which called for passengers to board by groups as indicated on their boarding passes. However, many passengers stood up at the same time and nobody checked the boarding groups which led to a very long queue.
The hot box food was hot this time and as an extra perk ice cream was served with it. This is always a nice treat when flying.
Singapore Airlines does not provide menu cards anymore, but the full menu including all beverages are shown in the SQ App about a week before the flight (enough time to order a special meal if desired). I find this a very good solution as passengers are able to get the information before the flight and it is not only cost-efficient but also environmentally friendly.
The aircraft operating on both flights were very modern and in stylish colours with USB plugs on every seat.
Singapore Airlines offers a an excellent value for money product and is a pleasant way to fly.
https://www.singaporeair.com/en_UK/th/home#/book/bookflight