Just west of San Francisco’s lively Union Square shopping district and around the block from some of the city’s most prestigious theatres, the Hilton Union Square offers a convenient location, though the Tenderloin neighbourhood, known for its crime, lies to the west and south of the hotel. Market Street — where you’ll find transit options to places like the airport, Golden Gate Park and kitschy Fisherman’s Wharf, as well as the Powell Street Cable Car turnaround — is an eight-minute walk south-east (it’s best to go east for a block or two on O’Farrell Street before turning south). It’s approximately a 20-minute walk to Chinatown.
With 1,919 rooms spread among a three-tower structure, the Hilton Union Square is like its own tiny metropolis. It’s a bit of a maze getting around – a factor that makes it fun to explore. The lobby itself is massive and blaring at times, though sporting its own central bar, plenty of seating, meaning people-watching galore. The hotel exudes an overall feel that’s both crisp and contemporary: a perfect place for couples, families, and anyone looking for a true urban experience.
This city-within-a-city has almost everything guests could ever need, from an express slot where you can drop your card keys without having to wait in a queue, to a gift shop and an indoor ATM. The hotel features both a health club and a separate outdoor heated pool, complete with palm trees and a whirlpool tub. Room service is available. Like most downtown hotels, parking is available but it’s on the pricey side. Public transport is more convenient.
There are several room categories in all 3 towers, the website gives a pretty good overview. Hilton Honours floors are located on the higher levels and offer free wifi. The rooftop on the 46th floor is enormous and offers splendid views on all four sides and opens nightly at 4:30pm. The hotel also features a lobby bar, Urban Tavern and an easy-going open coffee-shop in the lobby, which sells snacks and drinks from early morning to late night.
I have stayed at this hotel many times and the staff are always courteous, helpful and have an open ear for all kinds of requests. Even though this hotel is huge, you can easily feel at home here.