The Ritz-Carlton, Hong Kong is a five-star luxury hotel, located in the International Commerce Centre, West Kowloon, Hong Kong.
I have always wanted to stay in the world’s tallest hotel and watched the construction of the ICC during my frequent visits to Hong Kong.
The hotel offers 312 rooms and suites as well as several restaurant outlets.
After our arrival at the street level lobby we were greeted by a staff member who escorted us directly to the main lobby on the 103rd floor. The express elevator took about a minute to reach to the main lobby level and is reputed to be the fastest elevator in Asia.From there we were escorted to the Club Lounge for check-in. We were invited to have some food and drinks while the credit card and passports were processed. The Club Lounge is a fantastic venue. It offers six daily meal presentations including breakfast with an omelette station and full bar service all day. The staff are truly professionals and they keep the huge lounge tidy and pleasant at all times which left a very positive impression.The lounge is beautifully decorated and offers a wonderful view over Kowloon. There is a car available for free transportation within Kowloon and it’s available for all hotel guests on a first come first served basis.
Arrival at the Victory Harbour View suite was an unforgettable experience. A stunning view combined with a luxury suite that offered a separate bedroom, and a corner with a lounging area from where to enjoy the fantastic view. The suite offered a minibar, a Nespresso machine, fresh fruit and home-made chocolates. I was pleasantly surprised to receive an ice-bucket with a bottle of sparkling water and a few bottles of Coke zero which is probably on my file as a favourite drink! Really thoughtful and perfect service from Ritz-Carlton. Every aspect of the suite was well thought out (usually I find power outlets to be misplaced or the design to be impractical etc.) The hotel offers free Wi-Fi on all floors including the restaurants, the Club Lounge, the fitness centre and pool area etc.
The hotel’s other facilities were equally impressive, including the swimming pool and the fitness centre which are located on the 118th floor. The swimming pool area is stunning and features nice lounge chairs as well as two jacuzzis, one of which was located outdoors and the other in an indoor lounging area. It goes without saying that the hotel has its own SPA as well.
The restaurants are a story of their own. There is the world famous Ozone bar (highest bar in the world) which is consistently mentioned in travel magazines and guides. There is Tosca, the Italian restaurant with one Michelin star as well as the famous Tin Lun Heen with two Michelin stars and Cafe 103 on the 103rd floor.
The service at the hotel was excellent. Every staff member I met was sincere and well groomed. They interact with the guests a lot and always try to anticipate the needs and do their best to offer impeccable service
.. They go above and beyond in making your stay enjoyable and memorable.
In conclusion, I would say the Ritz-Carlton Hong Kong is a stunning property and most certainly the best hotel in the city. The bird’s eye view from the hotel is just unbeatable and the service is amongst the best I have ever experienced anywhere.
The Ritz-Carlton Club Lounge
Spa, Pool and Gym
The Presidental Suite
Restaurants and Ozone Bar