DUSIT THANI, ABU DHABI, UNITED ARAB EMIRATES

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Club Lounge

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I arrived at the Dusit Thani Abu Dhabi in the evening and was escorted directly to the club lounge for check-in. The Thai¬†staff on duty made a great impression and made me feel at home instantly. I booked a junior suite which was generous in size with a separate living room, a bed room and a large bathroom. There were floor-to-ceiling windows which offered a fantastic view over Abu Dhabi. The room was equipped with 2 flat screen TV’s, a Nespresso¬†coffee maker, a tea kettle and a well-stocked¬†minibar. The bed was nice and comfy and service from housekeeping staff was very attentive and friendly.

The Dusit Club Lounge was the true highlight of the stay. There were multiple food presentations, including breakfast, lunch, afternoon tea/coffee and a happy hour with a generous food buffet.

The service at the Club Lounge was impeccable and could not be faulted. ,The staff members were charming, sociable and helpful. The lounge is open from 6 am to 11 pm every day. I really appreciated the late closing time as many flights from the Middle East depart around/or after midnight. Nice to wait in comfort of the lounge rather than in the congested airport.

The Dusit Thani Abu Dhabi is located in a business district, away from the beaches. There is the Orchid Bar, the Urban Tavern Restaurant and the famous Benjarong Thai Restaurant.

I really enjoyed my stay at the Dusit Thani Abu Dhabi. The hotel is nicely decorated, has a swimming pool as well as the Namm Spa.  All staff members that I met were charming and professional.

 

 

https://www.dusit.com/dusitthani/abudhabi/

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ETIHAD AIRWAYS

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Zurich-Abu Dhabi-Zurich, B787-9 Dreamliner, Configuration: 8/28/195

second review on Etihad, please also see my first review under the tab “Airline reviews”¬†

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I flew on the new Etihad Airways Dreamliner out of Zurich on a midday flight. The business class seating configuration is 1-2-1 with some seats facing forward and some seats facing backwards.

I was seated in 5C which was the first row but facing backwards. The seat was a large size full flat business class seat which offered different lights (reading, moodlight and decolight). The seat was comfortable and offered enough stowing space. The well-known windows of the Dreamliner are a real highlight featuring the automatic shades which allow for different levels of natural light during daylight flights. The headsets are not particularly comfortable and are connected to the seat with a small magnetic plug which can accidentally disconnect  whenever moving or shifting. I did not like it.

The inflight service consists  of a dine anytime concept where you order your food from the menu and decide on the time that you like to eat. I tried the soup and a main dish (radicchio risotto) as well as a dessert and then some ice cream and fruits before landing.

The cabin crew on the outbound flight was correct but not very charming or friendly. Different picture on the inbound flight where the crew was attentive and charming at all times.

Abu Dhabi Airport is still under construction and does not have enough gates with aerobridges. I would guess that about 50 % of all flights are still operated by bus gates.  This can be very time consuming and uncomfortable in Abu Dhabi’s hot and humid climate.

Verdict: Hardware from check-in to airplanes are solid, inflight service depends a lot on the crews. Abu Dhabi Airport needs a lot of improvement.

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 www.etihad.com