JAKARTA-KUALA LUMPUR, BUSINESS CLASS
Online check-in and bag drop was smooth and fast, and enabled me to by-pass the check-in counter. I was given a voucher for the Garuda Indonesia Lounge, KLM’s SkyTeam partner airline (see separate review).
Boarding took place on time and this older Boeing 777-200 made a rather *vintage* impression. The seating layout was 2-2-2 which is really outdated nowadays and usually only offered by airlines which have not updated their business class cabins in a long time. The cabin made a clean impression and the crew were in a good mood. This particular aircraft seemed to have a problem with the vacuum systems as all left hand lavatories were inoperative. This was not a big deal for such a short flight, but might be a bigger issue for passengers traveling on to Amsterdam.
My flight took about 1:45 hours and the inflight service was almost non-existent. An ice-cold sandwich (choice of vegetarian or crabmeat) and a drink were served. No second round of sandwiches, drinks or sweets was offered. Asian carriers usually serve a full meal on flights longer than 1:30 hours in their premium classes.
Nevertheless, I found this flight convenient as it was the only wide-body aircraft available on this route and the fares are very competitive as this flight is an extension to the Amsterdam-Kuala Lumpur route, a so called fifth-freedom service.