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The MAXX Hotel Vienna is conveniently located between Vienna’s Westbahnhof and the city centre on Margaritengürtel. All 195 rooms and suites are furnished in a modern style. Cozy comfort and good facilities provide an environment to have a good time and relax.
I stayed in a Superior Room which was about 24-30 sq.m. and facing the street. The room was spacious with wooden floor and floor-to-ceiling windows. The furnishings were contemporary and modern. A bottle of water, a Nespresso machine and a small minibar as well as free Wifi was provided. The bed was comfortable but had only one small pillow and a small mini blanket. I found this a bit too economical and would have appreciated at least a second pillow.
The hotel also offers a gym on the top floor with a sun terrace. There is also a spa with massages and a Finnish sauna, steam bath, showers and relaxation rooms.
Breakfast at the MAXX Hotel Vienna was delicious with a large choice of breads, cold cuts, cheeses, an egg station and a turbo juice maker where guests could make their favourite fresh juice or smoothie. I found the staff working at the breakfast area a bit uncommunicative. There was no one greeting the guests upon entering the restaurant and besides one word questions such as “coffee?” I didn’t see or hear any interaction or conversations with any guests. I found this a bit sad given the high-level hotel brand and the fact that the breakfast was of high standard.
I enjoyed my stay at the MAXX Hotel Vienna but if they are seeking to compete with the numerous high quality hotels found in Vienna I would recommend they make more commitment to staff training. MAXX Hotels provides competitive rates and are definitely a brand that I would consider to re-visit in the future.
