MAXX Hotels by Steigenberger is a new brand of Deutsche Hospitality which combines the famous Steigenberger quality with urban coziness.
The MAXX Hotel Vienna is conveniently located between Vienna’s Westbahnhof and the city centre on Margaritengürtel. All 195 rooms and suites are furnished in a modern style. Cozy comfort and good facilities provide an environment to have a good time and relax.
I stayed in a Superior Room which was about 24-30 sq.m. and facing the street. The room was spacious with wooden floor and floor-to-ceiling windows. The furnishings were contemporary and modern. A bottle of water, a Nespresso machine and a small minibar as well as free Wifi was provided. The bed was comfortable but had only one small pillow and a small mini blanket. I found this a bit too economical and would have appreciated at least a second pillow.
The hotel also offers a gym on the top floor with a sun terrace. There is also a spa with massages and a Finnish sauna, steam bath, showers and relaxation rooms.
Breakfast at the MAXX Hotel Vienna was delicious with a large choice of breads, cold cuts, cheeses, an egg station and a turbo juice maker where guests could make their favourite fresh juice or smoothie. I found the staff working at the breakfast area a bit uncommunicative. There was no one greeting the guests upon entering the restaurant and besides one word questions such as “coffee?” I didn’t see or hear any interaction or conversations with any guests. I found this a bit sad given the high-level hotel brand and the fact that the breakfast was of high standard.
I enjoyed my stay at the MAXX Hotel Vienna but if they are seeking to compete with the numerous high quality hotels found in Vienna I would recommend they make more commitment to staff training. MAXX Hotels provides competitive rates and are definitely a brand that I would consider to re-visit in the future.