With the opening of the Gran Hotel Manzana Kempinski, Havana got its first 5 star hotel. It is located prominently on Parque Central which is a lively square with a small park and plenty of old vintage limousines available to do a sightseeing tour of old and new Havana.
The Gran Hotel Manzana Kempinski offers 3 restaurants, a roof-top swimming pool and a state-of-the-art spa as well as gym on the top floor which offers a great view. The spa is very beautiful and offers a lot of space and many options which is fantastic. The infinity swimming pool is a perfect place to relax on a hot afternoon while enjoying a magnificent view over the rooftops of Havana.
The rooms are generous in size with an oversized shower and a separate toilet. The decor is very modern and timeless. Espresso-maker and other 5*star hotel amenities were also available. The famous Kempinski “lady-in-red” concierge service is available around-the-clock and is always helpful.
The reception lobby of the hotel is small, but there is a huge bar/lounge on the first floor. The Bar is open 24 hours and features live music including singers and a fantastic harp player which made the waiting time to go to the airport a very pleasant one. A cigar smoking lounge is also located on the first floor as well as another bar called Constante.
Breakfast was served in the Confluencias restaurant and offered a huge variety of breads, fresh fruit, cheese, cereals and muesli. Hot egg dishes such as eggs benedict were served at the table. I loved the breakfast very much as there were also smoothies and healthy juice options available. Good value for money here.
The Gran Hotel Manzana Kempinski is a beautiful new hotel with a solid service for a 5-star hotel but it was missing a “wow” effect such as a little treat for Discovery Members or a staff or management member who was available for chatting with guests or inquiring about their well-being.
The hotel is located right in the city center, just next to the opera, Munich’s upscale shopping area and many popular sights such as Marienplatz, Viktutalienmarkt, Platzl (Hofbräuhaus etc) are within walking distance. I arrived at the Vier Jahreszeiten Hotel early afternoon and the check-in was swift and efficient as the front office was not busy. However no information about the hotel features were given such as the restaurant and bar, opening hours, spa information or other facts.
My business room was tidy, spotlessly clean and suitably furnished. The size of the bathroom was average but smartly outfitted with plenty of towels available and including a rain shower. For me the best asset of the hotel was the Kempinski Spa. There are very few downtown hotels in Europe which offer a swimming pool (indoor) with an in- and outdoor relaxing area. The spa is located on the top floor of the hotel. Massage and other services are also available. The view from the spa of the hotel is very nice during the day as well as in the evening/nighttime.
I must also point out the newly renovated Schwarzreiter restaurant, which is a bistro style and fine dining restaurant at the same time. (2 sections) Small meals or exquisite dining are served as well as Ian Baker’s famous patisseries. The hotel bar is a popular meeting spot for locals and travellers alike and the nice homestyle lobby area is often referred as Munich’s biggest living room.
I had a pleasant sleep but was rather surprised that I could not find a coffee maker in the room. It’s been a very long time since I stayed in a hotel room where no coffee maker or at least a hot water kettle was available. I guess this should be standard in a first-class hotel and was very disappointed. Since the check-out agent did not inquire about my stay at all, I gave her my opinion about that issue. She gave me a very impolite and patronising answer, which I found impertinent for an employee of a five-star hotel like the Kempinski. Apparently some rooms are not provided with coffee makers while others room categories are. I found this a bit of a letdown. I was explained that if I had ordered a wake up call, the operator would have asked me for coffee or tea service upon waking up. Good to know for next time.
All in all I had a pleasant stay at the Vier Jahreszeiten Kempinski Hotel even if the front desk staff were not fullfilling the high standards of Kempinski Hotels in other locations.
ADLON KEMPINSKI HOTEL BERLIN GERMANY
I checked-in at the Adlon Hotel in Berlin at about 11am and the lobby was busy with people.. some having drinks in the grand lobby while others checked out. The staff was extremly efficent and friendly. Everything was done quickly and very professionaly.
After I arrived at the junior suite a butler brought me fruits, chocolates and a bottle of champagne. That was a wonderful welcome treat.
The suite was luxurious, everything seemed to be brand new with lots of space and an Ipad on the desk which served as a directory guide and room service ordering online was also possible. I have tried it and it worked very well.
Bathroom was well equipped, with a separate toilet, shower and bathtub. 2 sinks with luxury amenities and a towel warmer was also available.
There were 3 windows which all could be opened and offered a wonderful view of the Brandenburger Tor.
The hotel features several restaurants and they are all very nicely decorated.
Each of the staffmembers that i have met were extremly friendly, seemed that they really enjoy their job and working there.
The Adlon Hotel in Berlin has a big history which can all be read on their website.
I found my stay extremely pleasant. The room, the staff and the restaurants are perfect and top quality and i can only give my highest recommendation and ratings.
My arrival at the Grand Hotel Taschenbergpalais was more than pleasant. The friendly check-in staff helped me out quickly with a city map and some personal information about the hotel and Dresden as a city. She recommended which city tour to take and what to explore by walking and was happy to explain me about her city. Check-in was fast and she escorted me to the room.
The room was spacious with high ceilings and beautifully decorated in true elegant grand hotel style. There was a big entrance area with a oversized armoire, a lounge area and a stylish working desk.
The bed was comfortable and there were many windows in the rooms which could be opened and offered a beautiful view of the city.
Bathroom was modern, all amenities availble plus a towel hanger which featured pre-heated bath towels. A nice thing especially in the colder winter season.
The bar was also interesting. It was Karl May themed and decorated in old style. Friendly barman and nice choice of all kinds of drinks.
The breakfast was luxurious and the choice was huge. They also offered some a la carte items such as eggs benedict which were also included in the price. Big choice of hot and cold items and all the fruits were fresh as well. Staff seemed to be a bit busy and rushing at times but they did the best they could.
My stay at the Grand Hotel Taschenbergpalais was extremly pleasing and i felt comfortable and beeing well taken care of at all times. Staff extraordinary friendly and helpful.
For a stay in the beautiful city of Dresden I can only highly recommend to stay at this hotel.