Delhi Aerocity is a business and commercial hub, featuring several high-end hotels, convention areas, offices, shops and much more. It is located near Indira Gandhi International Airport and is not far from India’s second largest information technology hub and the third largest banking and financial city in India.
The Pullman Aerocity Hotel is located inside the Aerocity complex and is located in the same building as its low budget sister hotel, Ibis New Delhi Aerocity.
The hotel has a large lobby with a small bakery and coffee area and a small seating area. The front desk seems to be always very busy and ran out of cash on my arrival day which I found awkward as there are banks near the building and within walking distance. No ATM was available, so it was not possible to obtain cash for tips or other small expenses. I checked back a few hours later and it was still the same situation.
The room was spacious and modernly equipped. There was a shower and bathtub. The room offered all standard amenities plus a nice view overlooking the airport and the runway. I booked a room with Club Lounge access which was very convenient. A small breakfast was offered. However, I did not use it as they offered a large breakfast downstairs for a small charge which offered a wide choice of food and fresh juices and beverages such as green smoothies and more. The choice of bakery items was excellent.
The Club Lounge also offered coffee/tee and soft drinks all day long as well as a happy hour in the evening which featured a small snack/dinner buffet including desserts. The staff at the Lounge were most charming and helpful and always ready for a little chat or giving out information about Delhi and India in general. I requested the hotel staff to prepare my bill and check-out for the morning as I was leaving early.
Check-out in the morning was a somewhat lengthy procedure and took a very long time as there was no express check-out option available. I did not appreciate this. Accor also did not offer an in-App checkout option which surprised me as this should be a standard feature nowadays. My requested UBER arrived within minutes and transport to the airport took only a few minutes.
SWISSTRAVELMANAGER 