We stayed there in the middle of a peak season. Hotel was easy to find with the GPS of the rental car and they provide valet garage parking.
The welcome was very friendly and charming and the receptionist told us a little bit about the location and the facilities. The hotel has high ceilings and is beautiful decorated in the typical tuscany style with lots of art. Old, but yet modern with all high tech features that you might need. The deluxe room was very spacious with an enormous bathroom, plenty of towels and amenities. The bed was heavenly indeed. A/C worked well and the room was quiet so we had a wonderful sleep.
Breakfast is wonderful and offers everything that you might want to wish for. A cute lobby bar with delicious appetizers or small finger food is also available until late night.
One of the best things about the Westin Excelsior is the roof top restaurant. A fantastic modern open air bar/restaurant which offers a wonderful view all over the city and the river. We had afternoon drinks there with a great sunset view, as well as a delicious dinner at night.
Staff are friendly everywhere and make you feel very welcome. Location is great, everything is just a few steps away and in walking distance. A wonderful hotel, which I would visit again anytime.