The Grand Hyatt Dubai is a huge resort style hotel located between Dubai airport and Dubai downtown. There is a large airy lobby with plenty of plants and other decorations. It seems like a small jungle in the desert. The hotel has numerous restaurants and bars, a hair salon, a pharmacy, a jewellery shop and some excursion desks.
I booked a room with club level access on the 14th floor. The room was nicely decorated with a comfortable bed, a working desk and a small separate wardrobe. The bathroom had a separate shower, bathtub and toilet.
The club lounge was very large with a great view over the hotel gardens. You could see the 3 pools, the children’s play area and the event venue. The lounge food offerings were breakfast (a nice extensive choice), coffee and tea as well as soft drinks all day.
Happy hour consisted of cocktails and wines, and the food was more like a small dinner buffet rather than only a snack choice. Hot and cold items, as well as salads and desserts, were available. It seemed to me that many guests used this as their place to have dinner so seating was almost always full, but due to the size of the lounge it was still pleasant. There was also a separate section for families with children.
The hotel has a gym, 3 outdoor swimming pools, sports facilities which include a heated indoor pool and a gym. All the staff members that I met were friendly and nice. There is no scheduled turn-down service but it is available on request and given the large size of the hotel, the housekeeping department was quick in response, efficient and fast.
If you are looking for a hotel which is away from the beach, and still not too far from the city centre or the airport, the Grand Hyatt Dubai is a good choice.