THAI AIRWAYS

ZRH-BKK Business Class

THAI Airways currently operates 6 A340-600 aircrafts. They operate flights from Bangkok to Zurich, Frankfurt and London.

My flight left Zurich with a good 1 hour delay as a cargo door could not be closed properly. Info given by the captain was sufficent, while the Inflight Manager was nowhere to be seen. (This is the case on most TG flights, IM are invisible during the entire flights, and i have been flying in F,C and Y)

No german announcements were played.

Inflight Service: THAI Airways offers a solid product. Catering ex ZRH was excellent as always and the service was efficient. Food and amenties are of a good quality. The inflight service standards are good but a bit dated. There has never been a change made in the last 15 years. However there were only 10 Pax in C-class today and 6 F/A available so the service was swift and friendly.

The flight was generally very empty. TG is loosing a lot of passengers to the middle east airlines. An improvement of the website and marketing activities are urgently needed.

The A340-600 features a 170° degr recliner seat. It is comfortable but i am hoping for a flat seat in the future.

Breakfast was nice and pleasant. A hot choice would have been also available.

Fast Track cards for immigration in BKK are not been given out anymore, but the fast track channel is still available if you are able to find it.

All in all, THAI offers a good product, but little improvements or updates would be nice.

http://www.thaiair.com