I stayed at Ritz-Carlton Grand Canal during Ramadan time. When i arrived in the evening the hotel was busy with people having iftar and the atmosphere was very lively but relaxed. The front desk staff quickly checked me in and escorted me to my room at the club level. The room was nice, big size, nice large bathroom with separate shower and bathtub. There was a balcony with view of the entire “Venice-like” hotel and the huge swimming pool which was illuminted in different colours at night. The room did not lack of anything. Very comfortable bed and luxury amenities.
The swimming pool is one of the largest that i have ever seen and i heard that it is the biggest one in the UAE. There are plenty of restaurants in the hotel but they were all closed during my stay due to the ramadan. Main restaurant was open and the meals that I had there were excellent. There is a small stretch of a clean white beach and plenty of staff to keep everything spotless and well maintained. One of the best assets was the Club Lounge. Open from early morning to late night, they offer drinks and food (fresh fruit only during day time during ramadan). As there was no food display during ramadan time, they offered me to order from room service or eat at the main restaurant at no cost. Excellent service from the multi lingual staff. I realised that most of the very young hotel staff started to work there after the hotel opened a year ago. They mostly finished hotel school studies not long ago and were always eager to help and provide the best service. There were always happy for a quick chat and made my stay there a very happy one. On my next trip to Abu Dhabi the Ritz-Carlton will definately be the hotel of my choice. Thanks to all the staff at the club lounge for an excellent 5-star service!