THE LEGEND, CHIANG RAI, THAILAND

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The Legend Chiang Rai is a contemporary Thai Lanna style resort located on the Mae Kok River in Chiang Rai, Northern Thailand. The resort is secluded from central Chiang Rai, yet is only a few minutes drive from the city centre. The grand architecture of The Legend Chiang Rai gives the feeling of a quiet tranquil resort hotel where time seems to stand still. The property has a panoramic view of the surrounding hills and mountains. The riverside location is rich with large rainforest trees and lush tropical vegetation. Facilities and services are offered with Thai charm and hospitality. The Legend is also the only hotel in Chiang Rai which offers large-size pool villas (1 or 2 bedroom villas are available).

I stayed in a 2 bedroom pool villa during off-season. Shortly before my stay I received an e-mail regarding planned construction work going on in the near vicinity of the pool villa. When checking back with the management they assured me that there would be no noise and ongoing work during my stay. They kept up to the promise and work was disrupted. I found that to be a good solution and was very happy about it.

The pool villa was quite large, with 2 full size bedrooms and 2 oversized bathrooms. Even though this is an older resort everything is very well maintained. The pool was cleaned daily and the gardens were kept clean and well manicured. There was a large main pool as well and a small gym was available. Breakfast was served daily at the al-fresco dining restaurant with river view and the choice was adequate. I also had room service twice and one dinner at Wine Casa. All the food was delicious.

The Legend Chiang Rai is Thai-owned and operated and I found all staff members were professional and friendly. The front office staff as well as the GM interacted nicely with the guests and I felt at home and comfortable at all times. Little problems such as electric glitches with the door operating system were solved quickly and efficiently.

In my opinion, the Legend Chiang Rai is a very good choice to stay in the city centre and offers a tranquil and restful place to relax and unwind.

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https://www.thelegend-chiangrai.com

THAI SMILE AIRLINE

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Thai Smile is a relatively small, full service, airline operating flights from Bangkok’s Suvarnabhumi Airport to regional destinations which fit into the network of an all Airbus 320 fleet. Thai Smile fly Thailand domestic routes as well as routes from Thailand to neighbouring.Their flights include a 2-class service with the first 4 rows sold as Thai Smile class (16 seats) and 160 Economy class seats. The tickets include 20kg baggage allowance, a mileage credit on the THAI Royal Orchid Plus program, and a small snack/drink service.

I checked-in online for both flights and it was quickly and easily done as I already pre-booked the seats (no charge). Bag drop at Suvarnabhumi airport was quick and efficient. The inflight service consisted of a drink service as well as a hot snack. The flight attendants were efficient and polite.

The fare prices are moderate and similar to those offered by competitor airlines such as Nok Air and Thai Airasia.  Thai Smile flights can be booked on the airline’s own website or on the THAI Airways International website.

I found both flights on Thai Smile pleasant and they were on time. The big advantage for Thai Smile are that the flights are operated from Suvarnabhumi Airport which makes it easy to connect from any international flight even though baggage through-checking is not possible.

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https://www.thaismileair.com/en/

THE RITZ-CARLTON, ISTANBUL, TURKEY

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Lobby and public areas

Bleu Lounge

Partial Bosphorus View Room Type

Full Bosphorus View Room Type

The Ritz-Carlton Spa and Gym

I arrived at the Ritz-Carlton Istanbul around noon time and was quickly checked-in by the friendly front desk staff.

I was incorrectly assigned a partial Bosphorus view room instead of a full front view room as I had booked. The issue was resolved quickly and my bags were moved to the correct room while I had an enjoyable lunch at the Bleu Lounge.

The hotel is elegantly decorated and its lobby and restaurants are tastefully furnished. The lobby is a lively place where people meet, have coffee together or socialise generally.

The room was stylish and offered a wonderful view over the Bosphorus and the city of Istanbul. The bathroom was nice and had a large shower, bathtub and a separate toilet.

My room was equipped with a small minibar and an Illy Espresso coffee machine. The shoe shine service was efficient and fast.

Breakfast at the Atelier Lounge was a nice experience with lots of local and international specialities. The chef who was taking care of the egg station was a friendly lady who offered stand-out service.

Dinner at the Atelier Lounge was equally pleasant, offering a splendid view of Istanbul by night. I had a pasta dish and a meat dish. Everything was delicious and the service was excellent.

The Spa at the Ritz-Carlton is located in the lower floor and offers an indoor swimming pool, a sauna with relaxing areas, a turkish bath and a gym.

My only disappointment was that the outdoor area with the swimming pool was closed. Unfortunately they close for winter season. However, the weather was pleasant and warm in the afternoon and I think the area should have been opened.

The staff members that I met were all friendly and professional.

Whilst there are many luxury hotels in Istanbul I would return to the Ritz-Carlton Istanbul any time.

 RCIstanbul

http://www.ritzcarlton.com/en/hotels/europe/istanbul

TURKISH AIRLINES

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B-737-800, Configuration 20/135

Zurich-Istanbul, Economy Class

Check-in online with mobile boarding pass worked perfectly. Boarding was done in groups which was easy and hassle-free as the flight was only booked about 35 % full.

The aircraft was clean and had leather seats with individual inflight entertainment screens. Earphones were distributed by the cabin crew before take-off.

The service consisted of a hot breakfast together with 2 rounds of drinks, coffee and tea. Then “mood light” was turned on so people could watch a movie or take some rest. The cabin crew were polite and friendly. I was happy to see that Turkish Airlines still do a full meal service rather than the quick snack/drink which you normally find on intra-european flights these days. Overall, my experience on Turkish Airlines was pleasant and represented good value-for-money.

Turkish Airlines offers some very competitive fares on their extensive global route network.

Istanbul’s Atatürk Airport is a huge airport and can become extremely crowded with transit passengers.

The airport has a large immigration area which can also become crowded at times.

We used the “PrimeClass” arrival service. This consisted of a meet-and-greet service by an agent with an electro cart at the arrival gate, transportation to the fast-track immigration counter, then escort  outside where our Uber car was waiting. TAV Primeclass offer a variety of services such as Arrival/Departure Service as well as Lounges and more.

Overall, it was an effective service which made for an efficient and stress free arrival experience at Atatürk Airport.

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http://www.turkishairlines.com

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http://www.primeclass.com.tr

THE RITZ-CARLTON, HONG KONG

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The Ritz-Carlton, Hong Kong is a five-star luxury hotel, located in the International Commerce Centre, West Kowloon, Hong Kong.

I have always wanted to stay in the world’s tallest hotel and watched the construction of the ICC during my frequent visits to Hong Kong. 

The hotel offers 312 rooms and suites as well as several restaurant outlets.

After our arrival at the street level lobby we were greeted by a staff member who escorted us directly to the main lobby on the 103rd floor. The express elevator took about a minute to reach to the main lobby level and is reputed to be the fastest elevator in Asia.From there we were escorted to the Club Lounge for check-in. We were invited to have some food and drinks while the credit card and passports were processed. The Club Lounge is a fantastic venue. It offers six daily meal presentations including breakfast with an omelette station and full bar service all day. The staff are truly professionals and they keep the huge lounge tidy and pleasant at all times which left a very positive impression.The lounge is beautifully decorated and offers a wonderful view over Kowloon. There is a car available for free transportation within Kowloon and it’s available for all hotel guests on a first come first served basis. 

Arrival at the Victory Harbour View suite was an unforgettable experience. A stunning view combined with a luxury suite that offered a separate bedroom, and a corner with a lounging area from where to enjoy the fantastic view. The suite offered a minibar, a Nespresso machine, fresh fruit and home-made chocolates. I was pleasantly surprised to receive an ice-bucket with a bottle of sparkling water and a few bottles of Coke zero which is probably on my file as a favourite drink! Really thoughtful and perfect service from Ritz-Carlton. Every aspect of the suite was well thought out (usually I find power outlets to be misplaced or the design to be impractical etc.) The hotel offers free Wi-Fi on all floors including the restaurants, the Club Lounge, the fitness centre and pool area etc.

The hotel’s other facilities were equally impressive, including the swimming pool and the fitness centre which are located on the 118th floor. The swimming pool area is stunning and features nice lounge chairs as well as two jacuzzis, one of which was located outdoors and the other in an indoor lounging area. It goes without saying that the hotel has its own SPA as well. 

The restaurants are a story of their own. There is the world famous Ozone bar (highest bar in the world) which is consistently mentioned in travel magazines and guides. There is Tosca, the Italian restaurant with one Michelin star as well as the famous Tin Lun Heen with two Michelin  stars and Cafe 103 on the 103rd floor. 

The service at the hotel was excellent. Every staff member I met was sincere and well groomed. They interact with the guests a lot and always try to anticipate the needs and do their best to offer impeccable service.. They go above and beyond in making your stay enjoyable and memorable.

In conclusion, I would say the Ritz-Carlton Hong Kong is a stunning property and most certainly the best hotel in the city. The bird’s eye view from the hotel is just unbeatable and the service is amongst the best I have ever experienced anywhere.

The suite

The Ritz-Carlton Club Lounge

Spa, Pool and Gym

The Presidental Suite

Restaurants and Ozone Bar

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http://www.ritzcarlton.com/en/hotels/china/hong-kong

EMIRATES AIRLINES

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The Lounges

The Emirates Lounges both in Bangkok and Hong Kong sharethe well known cooperate identity of Emirates Airlines which can be found across the world.

The lounges typically have a dining area with restaurant-type seating and a large open area equipped with comfortable lounge chairs. The lounges also have a small business centre with computers and printers, showers and a Muslim prayer room.

The buffet consisted of a cold section which offers humus and other Asian specialities; as well as vegetarian snacks, small fish/meat bites and a sweet desserts section. The warm buffet offered about 10 different main courses including meat, fish, potatoes, rice and vegetables.

The bar was fully equipped, offering a full range of alcoholic beverages including wine, champagne,and spirits. Non-alcoholic beverages on offer included a range of soft drinks and cordials.  Many choices of coffee and tea were available plus chocolates and fresh Emirates signatures dates.

To compare the 2 lounges, I found the food offered in Bangkok tastier, while the lounge staff in Hong Kong were much friendlier. The Emirates Lounge in Bangkok is located at the D concourse mid-level with a garden view of Suvarnabhumi airport. The Emirates Lounge in Hong Kong is located near gate 40, upstairs with a nice view towards the tarmac and the departure area.

The Emirates Lounge Bangkok

The Emirates Lounge Hong Kong


The Flights 

We flew Bangkok – Hong Kong – Bangkok on Emirates. Both flights were operated with an A380 aircraft which offers 12 F, 78 C and  399 Y seats. The upper deck was is solely for premium class passengers and boarding/disembarkation was via a separate, direct aerobridge at both airports.

Business class seating was the typical 1 – 2 – 1 configuration.The middle two seats could be used as either “honeymoon-style” seats or as private aisle seats. All business class seats were equipped with a personal minibar, and a tablet which helped you navigate Emirates’ sophisticated entertainment system.

The meal service consisted of a hotel-type meal choice on both sectors. Here again, Bangkok beat the Hong Kong catering in terms of taste. Meal service was conducted all by hand using an all-in-one tray and was carried out promptly on both sectors.

Here it was also nice to see the difference of both crews. While the outbound flight crew was outstanding, chatty, and efficient (they even took Polaroid photos of the passengers and wrote a personal message on the photo frame) the inbound crew seemed a little indifferent appearing to do everything by-the-book, no more no less.Everything seemed to be rushed.  This was unnecessary as there was no cocktail or drink service before the meal,no separate coffee/desert roundand no bad weather or in-flight turbulence to delay the meal service. On the outbound sector espresso coffee was not available due to a broken coffee maker.

Both flights were very lightly booked in Business Class (about one-third full each way) and the Lounge Bar was opened on both flights.

Although it was a short flight, the entire bar selection was available including small snacks such as olives, nuts,cheese flutes plus a small choice of sandwiches and fresh fruit. This was a very impressive service offering.

Conclusion: Emirates offers a solid product with fair prices. In my opinion Qatar Airways offers a more elegant and generous service while Etihad Airways has the better crews (upbeat and cheerful).

http://www.ermirates.com

THE ALGONQUIN HOTEL, NEW YORK, USA

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The Historic Algonquin Hotel

The Blue Bar


The Algonquin Hotel is a historic hotel located at 59 West 44th Street in Manhattan (New York). The hotel has been designated as a New York City Historic Landmark.

The 181-room hotel, opened in 1902, was designed by architect Goldwin Starret. It was originally conceived as a residential hotel but was quickly converted to a traditional lodging establishment. Its first owner-manager, Frank Case (who bought the hotel in 1927), established many of the hotel’s traditions. Perhaps its best-known tradition is hosting literary and theatrical notables, most prominently the members of the Algonquin Round Table.

Located in the heart of Midtown Manhattan on 44th Street, the hotel is close to the bustling Times Square and Fifth Avenue precincts.

Check in time is 4pm so the room was not ready after my arrival from Europe. I used this as an opportunity to explore the hotel’s Blue Bar and enjoying a $7 Coke.

The room was average in size for a typical New York hotel. The bathroom however was bigger than expected. The bed was comfortable to sleep in.

There was no minibar or coffee maker in the room; nor did the hotel have a room service offering. I found this below standard for a hotel of the Marriott’s Autograph collection category. Turn-down service was also available on request only. (No information given at check-in)

There was a broken lift (of total 2 lifts available) which lead to long waiting times and lots of people using the small stairs. This caused disturbance from early morning to late night.

Staff were doing their job without making a big effort of being charming or welcoming.

If not for the history and the location I would not recommend this hotel. The choice of hotels in Manhattan is nearly unlimited and there are certainly plenty of other options.

 

Algonquin

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http://www.algonquinhotel.com/

TRIED AND TESTED: LUFTHANSA BUSINESS CLASS

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A346 NEW YORK JFK-MUNICH

March 2017

Configuration 8/56/28/189

 

Online check-in with seat selection was fast and efficient. No waiting time at the baggage drop counter at JFK airport. The LH lounge at JFK airport has a very bright ambiance and enjoys wonderful tarmac views. It was a sunny afternoon and “action” passing by is very nice to see. There is a darker more quiet area with relaxing chairs. The food and beverage offering was nothing to write home about and pretty much standard fare for modern airport lounges these days.

Boarding went fast as the passenger load was light. The well-known LH window/aisle seats are great if you travel as a couple, while the middle seats are better if you travel alone. The window seat is difficult to get out from when the passenger next to you is sleeping. (Avoid row 10 as the seats are installed between 2 toilets and the purser work station; and the galley curtains constantly get in your way.

Service was nice and pleasant. The food was delicious. (Flight attendant told us that new catering company is delivering its food to LH starting this March). Breakfast was served on an “all-on-one” tray which was perfectly fine on this 7 hour flight with early morning arrival into MUC.

The new midfield passenger terminal at MUC airport is quite convenient for connecting passengers, as many European flights depart directly from there so the distances are very short. For Munich passengers it takes a bit longer to get to the exit and the baggage claim area.

Verdict: Pleasant flight with a solid product and the usual Lufthansa quality and efficiency.

STEIGENBERGER HOTEL FRANKFURTER HOF, FRANKFURT, GERMANY

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Hotel and Restaurant views:

my Junior Suite:

Suites:

 

The Steigenberger Frankfurter Hof is a luxurious five-star hotel, ideally located in the heart of central Frankfurt. This hotel features the finest of modern amenities and opulent comforts including a Michelin-star restaurant, a modern spa and magnificent panoramic views.

Easily accessible, the hotel is located in close proximity to many of the region’s most renowned attractions and is located a mere 10 minutes walk from Frankfurt’s main train station.

Check-in was fast and easy. I had pre-booked a junior suite but was allocated a large room type which did not correspond to the pictures on the hotel’s website. I queried this and was assigned another suite. No explanation was given on the different room types. This time I was given the nice suite that I booked on the 5th floor with a great view including 2 small balconies.

The suite was recently renovated and very stylish. There was a lounge area, a bar area with minibar, Nespresso maker and a tea station. A large wardrobe was available with an option of overnight shoe shining service which I used and was well done.

The bathroom was large with a bathtub, an oversized shower and a separate toilet. The rain shower had an option with fancy changing light in many colours. I found this a little strange and I’m not sure if many people really use or like this feature.

What I really loved about the room were the electric power outlets conveniently located just next to the bed. Many hotel rooms these days still lack electric plugs at convenient locations. Great job here, including the different types of outlets.

The restaurant Oscar’s offers a nice food choice including a legendary Wiener Schnitzel which was truly excellent. There is the Michelin Star French restaurant and a great bar which is stylish, discreet and offers a nice lemonade created by the Chef de Bar which has been working there for decades. This special lemonade is now even available in bottles and available in the minibar and for purchase at the hotel.

The staff at the Steigenberger Frankfurter Hof are formal, a bit reserved and not overly welcoming.

One little letdown was that I accidentally left my phone charger in my room and was not notified by the hotel. I would have expected a short e-mail with the information that I left something in the room. When I sent an e-mail to inquire I was informed that nothing had been found. When I was in Frankfurt a week later, I checked personally at the hotel and surprisingly my charger had been found and it was returned. Maybe the hotel’s lost-and-found procedures should be re-evaluated.

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https://www.steigenberger.com/en/hotels/all-hotels/germany/frankfurt/steigenberger-frankfurter-hof?utm_source=adwords&utm_medium=sea&utm_campaign=frankfurt_frankfurter_hof&utm_content=shr

HOTEL LE NEGRESCO, NICE, FRANCE

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Photos that I have taken inside the hotel:

Various room types and views :

Departure from Nice Airport:

 

The Hotel Negresco is located on the Promenade des Anglais on the Baie des Anges in Nice, France, and is home of the restaurant Le Chantecler. The hotel was named after Henri Negresco (1868–1920), who had the palatial hotel constructed in 1912. In keeping with the conventions of the times, when the Negresco opened in 1913, its front opened on the side opposite the Mediterranean sea.

The Negresco Hotel Nice is like a lively, colourful, historic and traditional museum. There are art objects from many decades, such as chandeliers, paintings and furniture. Every floor and wing has a different decorative theme, including themes such as Napoleon, Dali and Picasso.

I had a large size suite with a big bathroom equipped with a separate old-style bathtub, a large shower, and a separate toilet. Each room is different so be sure to check the hotel’s website which provides good information about the different sizes of the rooms and suites; and the decoration style. Unfortunately, the hotel’s website offered no information about the ongoing renovation work at the time of booking.

There are so many things to see in this hotel that you will need to take some time to explore everything. You can feel the history everywhere. The hotel is privately owned and the owner lives onsite. The bar is beautifully decorated and is a fantastic place for a drink. There is a relaxing zone upstairs if you enjoy reading, or a more lively scene downstairs which offers a good opportunity to meet people and to see and to be seen.

The hotel has two restaurants. Le Chantecler has two stars in the Guide Michelin and 15/20 in Gault Millau. The second restaurant is Brasserie La Rotonde.

The only downside was that the hotel has a door policy which is unfortunately not well enforced. There is a sign saying that only hotel patrons are allowed on the premises but I saw many people walking around who were not hotel patrons. Also my check-out process was a disappointment. There were 2 elderly couples checking out in front of me who needed a lot of attention and with only 1 staff available this process was time consuming. I felt that the staff member should have asked for help. I am sure there would have been more front desk staff available as it was check-out time 12noon. My credit card was then charged incorrectly and had to be credited back which took more time. I found this check-out experience unprofessional and annoying.

Conclusion: If you have a lot of time and are looking for an exclusive, old-style, historic hotel you will be very happy. The location is fantastic and there are plenty of things to do and to see in Nice and the Côte d’Azur.

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http://www.hotel-negresco-nice.com/en/

 

 

 

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VIP Salon Azur Nice Airport

This lounge is used as a VIP and business class lounge by various airlines which depart from Terminal 1. Cold ambience with almost no fresh food on offer (mostly packaged items), a standard drink choice and a rather poor selection of reading material. Mediocre experience.