THE RITZ-CARLTON, HONG KONG

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The Ritz-Carlton, Hong Kong is a five-star luxury hotel, located in the International Commerce Centre, West Kowloon, Hong Kong.

I have always wanted to stay in the world’s tallest hotel and watched the construction of the ICC during my frequent visits to Hong Kong. 

The hotel offers 312 rooms and suites as well as several restaurant outlets.

After our arrival at the street level lobby we were greeted by a staff member who escorted us directly to the main lobby on the 103rd floor. The express elevator took about a minute to reach to the main lobby level and is reputed to be the fastest elevator in Asia.From there we were escorted to the Club Lounge for check-in. We were invited to have some food and drinks while the credit card and passports were processed. The Club Lounge is a fantastic venue. It offers six daily meal presentations including breakfast with an omelette station and full bar service all day. The staff are truly professionals and they keep the huge lounge tidy and pleasant at all times which left a very positive impression.The lounge is beautifully decorated and offers a wonderful view over Kowloon. There is a car available for free transportation within Kowloon and it’s available for all hotel guests on a first come first served basis. 

Arrival at the Victory Harbour View suite was an unforgettable experience. A stunning view combined with a luxury suite that offered a separate bedroom, and a corner with a lounging area from where to enjoy the fantastic view. The suite offered a minibar, a Nespresso machine, fresh fruit and home-made chocolates. I was pleasantly surprised to receive an ice-bucket with a bottle of sparkling water and a few bottles of Coke zero which is probably on my file as a favourite drink! Really thoughtful and perfect service from Ritz-Carlton. Every aspect of the suite was well thought out (usually I find power outlets to be misplaced or the design to be impractical etc.) The hotel offers free Wi-Fi on all floors including the restaurants, the Club Lounge, the fitness centre and pool area etc.

The hotel’s other facilities were equally impressive, including the swimming pool and the fitness centre which are located on the 118th floor. The swimming pool area is stunning and features nice lounge chairs as well as two jacuzzis, one of which was located outdoors and the other in an indoor lounging area. It goes without saying that the hotel has its own SPA as well. 

The restaurants are a story of their own. There is the world famous Ozone bar (highest bar in the world) which is consistently mentioned in travel magazines and guides. There is Tosca, the Italian restaurant with one Michelin star as well as the famous Tin Lun Heen with two Michelin  stars and Cafe 103 on the 103rd floor. 

The service at the hotel was excellent. Every staff member I met was sincere and well groomed. They interact with the guests a lot and always try to anticipate the needs and do their best to offer impeccable service.. They go above and beyond in making your stay enjoyable and memorable.

In conclusion, I would say the Ritz-Carlton Hong Kong is a stunning property and most certainly the best hotel in the city. The bird’s eye view from the hotel is just unbeatable and the service is amongst the best I have ever experienced anywhere.

The suite

The Ritz-Carlton Club Lounge

Spa, Pool and Gym

The Presidental Suite

Restaurants and Ozone Bar

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http://www.ritzcarlton.com/en/hotels/china/hong-kong

EMIRATES AIRLINES

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The Lounges

The Emirates Lounges both in Bangkok and Hong Kong sharethe well known cooperate identity of Emirates Airlines which can be found across the world.

The lounges typically have a dining area with restaurant-type seating and a large open area equipped with comfortable lounge chairs. The lounges also have a small business centre with computers and printers, showers and a Muslim prayer room.

The buffet consisted of a cold section which offers humus and other Asian specialities; as well as vegetarian snacks, small fish/meat bites and a sweet desserts section. The warm buffet offered about 10 different main courses including meat, fish, potatoes, rice and vegetables.

The bar was fully equipped, offering a full range of alcoholic beverages including wine, champagne,and spirits. Non-alcoholic beverages on offer included a range of soft drinks and cordials.  Many choices of coffee and tea were available plus chocolates and fresh Emirates signatures dates.

To compare the 2 lounges, I found the food offered in Bangkok tastier, while the lounge staff in Hong Kong were much friendlier. The Emirates Lounge in Bangkok is located at the D concourse mid-level with a garden view of Suvarnabhumi airport. The Emirates Lounge in Hong Kong is located near gate 40, upstairs with a nice view towards the tarmac and the departure area.

The Emirates Lounge Bangkok

The Emirates Lounge Hong Kong


The Flights 

We flew Bangkok – Hong Kong – Bangkok on Emirates. Both flights were operated with an A380 aircraft which offers 12 F, 78 C and  399 Y seats. The upper deck was is solely for premium class passengers and boarding/disembarkation was via a separate, direct aerobridge at both airports.

Business class seating was the typical 1 – 2 – 1 configuration.The middle two seats could be used as either “honeymoon-style” seats or as private aisle seats. All business class seats were equipped with a personal minibar, and a tablet which helped you navigate Emirates’ sophisticated entertainment system.

The meal service consisted of a hotel-type meal choice on both sectors. Here again, Bangkok beat the Hong Kong catering in terms of taste. Meal service was conducted all by hand using an all-in-one tray and was carried out promptly on both sectors.

Here it was also nice to see the difference of both crews. While the outbound flight crew was outstanding, chatty, and efficient (they even took Polaroid photos of the passengers and wrote a personal message on the photo frame) the inbound crew seemed a little indifferent appearing to do everything by-the-book, no more no less.Everything seemed to be rushed.  This was unnecessary as there was no cocktail or drink service before the meal,no separate coffee/desert roundand no bad weather or in-flight turbulence to delay the meal service. On the outbound sector espresso coffee was not available due to a broken coffee maker.

Both flights were very lightly booked in Business Class (about one-third full each way) and the Lounge Bar was opened on both flights.

Although it was a short flight, the entire bar selection was available including small snacks such as olives, nuts,cheese flutes plus a small choice of sandwiches and fresh fruit. This was a very impressive service offering.

Conclusion: Emirates offers a solid product with fair prices. In my opinion Qatar Airways offers a more elegant and generous service while Etihad Airways has the better crews (upbeat and cheerful).

http://www.ermirates.com

THE ALGONQUIN HOTEL, NEW YORK, USA

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The Historic Algonquin Hotel

The Blue Bar


The Algonquin Hotel is a historic hotel located at 59 West 44th Street in Manhattan (New York). The hotel has been designated as a New York City Historic Landmark.

The 181-room hotel, opened in 1902, was designed by architect Goldwin Starret. It was originally conceived as a residential hotel but was quickly converted to a traditional lodging establishment. Its first owner-manager, Frank Case (who bought the hotel in 1927), established many of the hotel’s traditions. Perhaps its best-known tradition is hosting literary and theatrical notables, most prominently the members of the Algonquin Round Table.

Located in the heart of Midtown Manhattan on 44th Street, the hotel is close to the bustling Times Square and Fifth Avenue precincts.

Check in time is 4pm so the room was not ready after my arrival from Europe. I used this as an opportunity to explore the hotel’s Blue Bar and enjoying a $7 Coke.

The room was average in size for a typical New York hotel. The bathroom however was bigger than expected. The bed was comfortable to sleep in.

There was no minibar or coffee maker in the room; nor did the hotel have a room service offering. I found this below standard for a hotel of the Marriott’s Autograph collection category. Turn-down service was also available on request only. (No information given at check-in)

There was a broken lift (of total 2 lifts available) which lead to long waiting times and lots of people using the small stairs. This caused disturbance from early morning to late night.

Staff were doing their job without making a big effort of being charming or welcoming.

If not for the history and the location I would not recommend this hotel. The choice of hotels in Manhattan is nearly unlimited and there are certainly plenty of other options.

 

Algonquin

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http://www.algonquinhotel.com/

TRIED AND TESTED: LUFTHANSA BUSINESS CLASS

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Online check-in with seat selection was fast and efficient. No waiting time at the baggage drop counter at JFK airport. The LH lounge at JFK airport has a very bright ambiance and enjoys wonderful tarmac views. It was a sunny afternoon and “action” passing by is very nice to see. There is a darker more quiet area with relaxing chairs. The food and beverage offering was nothing to write home about and pretty much standard fare for modern airport lounges these days.

Boarding went fast as the passenger load was light. The well-known LH window/aisle seats are great if you travel as a couple, while the middle seats are better if you travel alone. The window seat is difficult to get out from when the passenger next to you is sleeping. (Avoid row 10 as the seats are installed between 2 toilets and the purser work station; and the galley curtains constantly get in your way.

Service was nice and pleasant. The food was delicious. (Flight attendant told us that new catering company is delivering its food to LH starting this March). Breakfast was served on an “all-on-one” tray which was perfectly fine on this 7 hour flight with early morning arrival into MUC.

The new midfield passenger terminal at MUC airport is quite convenient for connecting passengers, as many European flights depart directly from there so the distances are very short. For Munich passengers it takes a bit longer to get to the exit and the baggage claim area.

Verdict: Pleasant flight with a solid product and the usual Lufthansa quality and efficiency.

STEIGENBERGER HOTEL FRANKFURTER HOF, FRANKFURT, GERMANY

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Hotel and Restaurant views:

my Junior Suite:

Suites:

 

The Steigenberger Frankfurter Hof is a luxurious five-star hotel, ideally located in the heart of central Frankfurt. This hotel features the finest of modern amenities and opulent comforts including a Michelin-star restaurant, a modern spa and magnificent panoramic views.

Easily accessible, the hotel is located in close proximity to many of the region’s most renowned attractions and is located a mere 10 minutes walk from Frankfurt’s main train station.

Check-in was fast and easy. I had pre-booked a junior suite but was allocated a large room type which did not correspond to the pictures on the hotel’s website. I queried this and was assigned another suite. No explanation was given on the different room types. This time I was given the nice suite that I booked on the 5th floor with a great view including 2 small balconies.

The suite was recently renovated and very stylish. There was a lounge area, a bar area with minibar, Nespresso maker and a tea station. A large wardrobe was available with an option of overnight shoe shining service which I used and was well done.

The bathroom was large with a bathtub, an oversized shower and a separate toilet. The rain shower had an option with fancy changing light in many colours. I found this a little strange and I’m not sure if many people really use or like this feature.

What I really loved about the room were the electric power outlets conveniently located just next to the bed. Many hotel rooms these days still lack electric plugs at convenient locations. Great job here, including the different types of outlets.

The restaurant Oscar’s offers a nice food choice including a legendary Wiener Schnitzel which was truly excellent. There is the Michelin Star French restaurant and a great bar which is stylish, discreet and offers a nice lemonade created by the Chef de Bar which has been working there for decades. This special lemonade is now even available in bottles and available in the minibar and for purchase at the hotel.

The staff at the Steigenberger Frankfurter Hof are formal, a bit reserved and not overly welcoming.

One little letdown was that I accidentally left my phone charger in my room and was not notified by the hotel. I would have expected a short e-mail with the information that I left something in the room. When I sent an e-mail to inquire I was informed that nothing had been found. When I was in Frankfurt a week later, I checked personally at the hotel and surprisingly my charger had been found and it was returned. Maybe the hotel’s lost-and-found procedures should be re-evaluated.

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https://www.steigenberger.com/en/hotels/all-hotels/germany/frankfurt/steigenberger-frankfurter-hof?utm_source=adwords&utm_medium=sea&utm_campaign=frankfurt_frankfurter_hof&utm_content=shr

HOTEL LE NEGRESCO, NICE, FRANCE

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Photos that I have taken inside the hotel:

Various room types and views :

Departure from Nice Airport:

 

The Hotel Negresco is located on the Promenade des Anglais on the Baie des Anges in Nice, France, and is home of the restaurant Le Chantecler. The hotel was named after Henri Negresco (1868–1920), who had the palatial hotel constructed in 1912. In keeping with the conventions of the times, when the Negresco opened in 1913, its front opened on the side opposite the Mediterranean sea.

The Negresco Hotel Nice is like a lively, colourful, historic and traditional museum. There are art objects from many decades, such as chandeliers, paintings and furniture. Every floor and wing has a different decorative theme, including themes such as Napoleon, Dali and Picasso.

I had a large size suite with a big bathroom equipped with a separate old-style bathtub, a large shower, and a separate toilet. Each room is different so be sure to check the hotel’s website which provides good information about the different sizes of the rooms and suites; and the decoration style. Unfortunately, the hotel’s website offered no information about the ongoing renovation work at the time of booking.

There are so many things to see in this hotel that you will need to take some time to explore everything. You can feel the history everywhere. The hotel is privately owned and the owner lives onsite. The bar is beautifully decorated and is a fantastic place for a drink. There is a relaxing zone upstairs if you enjoy reading, or a more lively scene downstairs which offers a good opportunity to meet people and to see and to be seen.

The hotel has two restaurants. Le Chantecler has two stars in the Guide Michelin and 15/20 in Gault Millau. The second restaurant is Brasserie La Rotonde.

The only downside was that the hotel has a door policy which is unfortunately not well enforced. There is a sign saying that only hotel patrons are allowed on the premises but I saw many people walking around who were not hotel patrons. Also my check-out process was a disappointment. There were 2 elderly couples checking out in front of me who needed a lot of attention and with only 1 staff available this process was time consuming. I felt that the staff member should have asked for help. I am sure there would have been more front desk staff available as it was check-out time 12noon. My credit card was then charged incorrectly and had to be credited back which took more time. I found this check-out experience unprofessional and annoying.

Conclusion: If you have a lot of time and are looking for an exclusive, old-style, historic hotel you will be very happy. The location is fantastic and there are plenty of things to do and to see in Nice and the Côte d’Azur.

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http://www.hotel-negresco-nice.com/en/

 

 

 

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VIP Salon Azur Nice Airport

This lounge is used as a VIP and business class lounge by various airlines which depart from Terminal 1. Cold ambience with almost no fresh food on offer (mostly packaged items), a standard drink choice and a rather poor selection of reading material. Mediocre experience.

GRAND HYATT HOTEL MARTINEZ, CANNES, FRANCE

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The Grand Hyatt Cannes Hôtel Martinez is a famous Art Deco style Grand Hotel on the Croisette at Cannes. It was opened on 20 February 1929 by its founder-owner Emmanuel Michele Martinez.

Situated in a prime location on the exclusive Boulevard de la Croisette, overlooking the Bay of Cannes and the Mediterranean Sea, the luxury 5 star Grand Hyatt Cannes Hotel Martinez benefits from Cannes’ status as France’s second most important city for business tourism and is one of the prime destinations for exhibitions and conventions.

Providing authentic hospitality, the hotel’s long and rich history, culture and timeless architectural beauty has long established itself as the flagship luxury hotel on the Cannes Riviera. Today, its timeless beauty, elegance and sophistication continue to ensure it is one of the top European luxury hotels.

I chose to visit during January as I wanted to explore the French Riviera during Winter. The temperatures were low but I was very lucky to have good weather with clear blue skies. The ambiance of the hotel is peaceful and relaxed.

I had a wonderful experience at the Grand Hyatt Cannes Hotel Martinez. The welcome was very warm and friendly and I felt at ease from the first second.

I had a magnificent deluxe room with a splendid view. The hotel is very luxurious and stylish. The bathroom was large with an XXL shower which I found fabulous. Everything was beautifully decorated and tasteful.

The hotel features a great SPA, a gym and two restaurants including the only 2-Michelin star restaurant in Cannes.

The staff were extremely charming and always helpful. I had a delightful stay and can strongly recommend this gorgeous hotel if you are visiting Cannes.

https://cannesmartinez.grand.hyatt.com/en/hotel/home.html

SIX SENSES RESORT, KOH SAMUI, THAILAND

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I stayed at the Six Senses Samui several times and each and every stay was a pure pleasure. The hotel is located on a hill with direct beach access. There are beautiful pool villas with different views. All of them are luxuriously decorated and elegantly furnished. The bathrooms provide a bathtub, two wash basins and an outdoor shower.

The hotel has 2 restaurants. Dining on the Hill for breakfast and international lunch and dinner and Dining on the Rocks for fine dining. There is a nice bar as well and room service is available 24 hours. If you order villa a table is nicely set up for you to give you a true restaurant feeling rather than just eating from a tray.

The sumptuous breakfast is one of the true highlights. There is wonderful freshly baked bread, a wide choice of fruits and each and every fresh juice is freshly prepared and squeezed.

The hot choice leaves no wishes and everything I tasted was tasty and delicious.

What I like to point out is also that Six Senses truly values sustainability. They have their own recycling center. Water and Waste recycling is done as well as using paper products rather than plastic items. I find that a very important point nowadays.

This resort used to be called “Hideaway” which I find the perfect describtion of this wonderful hotel.

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http://www.sixsenses.com/resorts/samui/destination

THE MANDARIN ORIENTAL, KUALA LUMPUR, MALAYSIA

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Club Lounge:

KL by night:

The Mandarin Oriental offers 571 rooms including suites and executive apartments. It is set between the Petronas Twin Towers and KLCC (Kuala Lumpur City Center) Park perfectly located for the city’s main business addresses. (ca. 1 hour away from the airport by car)

There are numerous dining outlets, from classic Cantonese to an all-day buffet at Mosaic restaurant, poolside snacks to the Mandarin Grill or contemporary Japanese at Wasabi Bistro.

I stayed in Club Floor with access to the oversized club lounge which offers all day drinks and generous food served from morning to night. All the food that I had was fresh and tasty and delicious.

The rooms are a bit on the older side, being the Mandarin Oriental one of the first luxury hotels  to open in KL years ago. The lobby, swimming pool, SPA and other outlets have already been renovated while the room renovation will follow. (I must say though, the rooms are still in a very good shape; age does not show too much) The hospitality of the staff made up for this and I had a fine stay there.

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http://www.mandarinoriental.com/kualalumpur/hotel/hotel-information/

THE RITZ-CARLTON, NAPLES, FLORIDA, U.S.A.

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Sunset view from the club lounge balcony

Arrival at the Ritz-Carlton Naples was very warm and I was escorted immediately to the Club Level Lounge where check-in took place. The lounge is a fantastic place to undwind and get 5  diffrent meal presentations per day as well as personalized concierge service and  a very personal service all the staff which were extremly charming and pleasant at all times.

The club level room had a great view of the gulf of mexico with a balcony offering a wonderful view over the hotel grounds, swimming pools, the white beach and the magnificent sunsets.

The hotel offers 450 rooms, including 35 suites and 70 club level rooms. There are 7 dining experiences offering everything from easy poolside eating to The Grill elegant dining venue. There is a high-tech entertainment lounge as well as a kidz club. A spa with over 30 treatment rooms, a great gym and beach house for rent are also available.

The beach is fantastic and endless and clean. Regular dolphin swim-by’s were to see in the morning which was great.

The Ritz-Carlton Naples is a fantastic place for taking a vacation in Florida on the gulf of mexico. Its chic, but top-modern at the same time and it’s best feature is probably the staff. They were are all very helpful, warm and lovely. Their interaction with the guests is simply just great.

There are lots of surprises from the staff, such as thank you chocolates for “beeing a fan” on facebook, to a clean washed car upon departure or getting a travel map from the lounge concierge without having asked for one and a package of warm house made cookies to make the long drive a bit sweet. A great experience.  Price range is on the higher side, but if you are up for some luxury, i can highly recommend the Ritz-Carlton Naples in Florida.

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http://www.ritzcarlton.com/en/hotels/naples/naples-beach?scid=da9f7e66-e14b-46ed-9849-0bb91acb00be&ppc=ppc&pid=rztbppc&gclid=CLGO8NLpn9ACFdQSaAodnBYGOA