CROWN PLAZA HOTEL, PARIS CDG AIRPORT, FRANCE

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The former Relais Spa Hotel at Paris CDG Airport is now managed by Crown Plaza. It is a large hotel which caters for the crews of several Asian airlines. The rooms are a good size with a small kitchenette  including a microwave oven for warming food or drinks.

The hotel features all the normal amenities  that you would expect. There is a bar and a restaurant which never seem to be busy.  I had a meal at the restaurant and it was good and service was well done. There is a large Spa which has a sauna, massages and a heated indoor swimming pool. Computer stations are also available as well as free wifi. The area around the hotelcomprises other hotels and not much else. There has been a terrible robbery attack to a tourist group with gas sprays outside on the public street and they were all robbed. So better be careful.

Unfortunately, under the new hotel management, the hotel shuttle bus now stops at CDG Terminal 2 only and no longer stops at Terminal 1 and the Roissypole RER train station. In my view, this is a major oversight as Terminal 1 is served by many airlines, including all Star Alliance airlines, and the Roissypole RER train station is the gateway to downtown Paris and the Paris Metro system. Passengers travelling to Terminal 1, or the Roissypole RER train station, now need to take a taxi directly from the hotel, or travel via Terminal 2 and use CDG’s free CDGVAL train system. Both options are inefficient, as compared to direct transportation via hotel shuttle bus. The taxi option is an added expense and can be an uncomfortable experience as taxi drivers do not like the short trip to/from CDG airport.  I believe that management should address this oversight as soon as possible and update the hotel’s website with details of the shuttle bus arrangements.  UBER is another option. I used it and it was easy and cheaper than regular taxis.

Verdict: One of the many options at CDG, certainly not the highest standard but acceptable for 1 night.

 

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https://www.ihg.com/crowneplaza/hotels/us/en/roissy-en-france/parca/hoteldetail

DUSIT THANI, ABU DHABI, UNITED ARAB EMIRATES

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I arrived at the Dusit Thani Abu Dhabi in the evening and was escorted directly to the club lounge for check-in. The Thai staff on duty made a great impression and made me feel at home instantly. I booked a junior suite which was generous in size with a separate living room, a bed room and a large bathroom. There were floor-to-ceiling windows which offered a fantastic view over Abu Dhabi. The room was equipped with 2 flat screen TV’s, a Nespresso coffee maker, a tea kettle and a well-stocked minibar. The bed was nice and comfy and service from housekeeping staff was very attentive and friendly.

The Dusit Club Lounge was the true highlight of the stay. There were multiple food presentations, including breakfast, lunch, afternoon tea/coffee and a happy hour with a generous food buffet.

The service at the Club Lounge was impeccable and could not be faulted. ,The staff members were charming, sociable and helpful. The lounge is open from 6 am to 11 pm every day. I really appreciated the late closing time as many flights from the Middle East depart around/or after midnight. Nice to wait in comfort of the lounge rather than in the congested airport.

The Dusit Thani Abu Dhabi is located in a business district, away from the beaches. There is the Orchid Bar, the Urban Tavern Restaurant and the famous Benjarong Thai Restaurant.

I really enjoyed my stay at the Dusit Thani Abu Dhabi. The hotel is nicely decorated, has a swimming pool as well as the Namm Spa.  All staff members that I met were charming and professional.

 

 

https://www.dusit.com/dusitthani/abudhabi/

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ETIHAD AIRWAYS

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Zurich-Abu Dhabi-Zurich, B787-9 Dreamliner, Configuration: 8/28/195

second review on Etihad, please also see my first review under the tab “Airline reviews” 

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I flew on the new Etihad Airways Dreamliner out of Zurich on a midday flight. The business class seating configuration is 1-2-1 with some seats facing forward and some seats facing backwards.

I was seated in 5C which was the first row but facing backwards. The seat was a large size full flat business class seat which offered different lights (reading, moodlight and decolight). The seat was comfortable and offered enough stowing space. The well-known windows of the Dreamliner are a real highlight featuring the automatic shades which allow for different levels of natural light during daylight flights. The headsets are not particularly comfortable and are connected to the seat with a small magnetic plug which can accidentally disconnect  whenever moving or shifting. I did not like it.

The inflight service consists  of a dine anytime concept where you order your food from the menu and decide on the time that you like to eat. I tried the soup and a main dish (radicchio risotto) as well as a dessert and then some ice cream and fruits before landing.

The cabin crew on the outbound flight was correct but not very charming or friendly. Different picture on the inbound flight where the crew was attentive and charming at all times.

Abu Dhabi Airport is still under construction and does not have enough gates with aerobridges. I would guess that about 50 % of all flights are still operated by bus gates.  This can be very time consuming and uncomfortable in Abu Dhabi’s hot and humid climate.

Verdict: Hardware from check-in to airplanes are solid, inflight service depends a lot on the crews. Abu Dhabi Airport needs a lot of improvement.

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 www.etihad.com

 

THE STRAND, YANGON, MYANMAR

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IMG_5110The Victorian-Style Strand Hotel opened in 1901. The hotel faces the Yangon River to its south and is one of the most famous hotels in Yangon and South East Asia. The hotel is named after its address, at 92 Strand Road.

The Strand reopened in 2016 following an extensive renovation.  The hotel is now an all-suite, top-of-the range, boutique hotel. With teak and marble floors, mahogany furniture everything looks very fine and traditional.

I stayed in a deluxe suite which was 60-65 sq. metres with a spacious sitting room, a work desk, and a large bedroom. The bathroom contained  a double basin and deep soak bathtub with a separate shower.

The hotel has a 24-hour butler service available which can take care of literally anything. Frequent coffee and tea services as well as refreshing beverages are provided during the day.

There are 2 restaurants at The Strand. The Strand Café which is open all day and serves breakfast as well. The breakfast is an all à-la-carte menu where everything can be ordered from a special breakfast menu card. The Strand fine-dining restaurant was closed during my stay. The Strand bar is a nice place to meet with people for a quiet chat during the day and is busy with see-and-to-be seen people during evenings and nights.

The Strand’s staff were very professional, polite and eager to help and to please the hotel guests. It seemed that every wish could be fulfilled and I felt very much at home at the Strand.

Several big Asian and international hotel chains will open new hotel properties in Yangon soon but I think The Strand is very well prepared to face this new competition and stay a top-notch hotel in the Yangon market which will remain a first choice for many guests.

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http://hotelthestrand.com

THE LEGEND, CHIANG RAI, THAILAND

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The Legend Chiang Rai is a contemporary Thai Lanna style resort located on the Mae Kok River in Chiang Rai, Northern Thailand. The resort is secluded from central Chiang Rai, yet is only a few minutes drive from the city centre. The grand architecture of The Legend Chiang Rai gives the feeling of a quiet tranquil resort hotel where time seems to stand still. The property has a panoramic view of the surrounding hills and mountains. The riverside location is rich with large rainforest trees and lush tropical vegetation. Facilities and services are offered with Thai charm and hospitality. The Legend is also the only hotel in Chiang Rai which offers large-size pool villas (1 or 2 bedroom villas are available).

I stayed in a 2 bedroom pool villa during off-season. Shortly before my stay I received an e-mail regarding planned construction work going on in the near vicinity of the pool villa. When checking back with the management they assured me that there would be no noise and ongoing work during my stay. They kept up to the promise and work was disrupted. I found that to be a good solution and was very happy about it.

The pool villa was quite large, with 2 full size bedrooms and 2 oversized bathrooms. Even though this is an older resort everything is very well maintained. The pool was cleaned daily and the gardens were kept clean and well manicured. There was a large main pool as well and a small gym was available. Breakfast was served daily at the al-fresco dining restaurant with river view and the choice was adequate. I also had room service twice and one dinner at Wine Casa. All the food was delicious.

The Legend Chiang Rai is Thai-owned and operated and I found all staff members were professional and friendly. The front office staff as well as the GM interacted nicely with the guests and I felt at home and comfortable at all times. Little problems such as electric glitches with the door operating system were solved quickly and efficiently.

In my opinion, the Legend Chiang Rai is a very good choice to stay in the city centre and offers a tranquil and restful place to relax and unwind.

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https://www.thelegend-chiangrai.com

THAI SMILE AIRLINE

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Thai Smile is a relatively small, full service, airline operating flights from Bangkok’s Suvarnabhumi Airport to regional destinations which fit into the network of an all Airbus 320 fleet. Thai Smile fly Thailand domestic routes as well as routes from Thailand to neighbouring.Their flights include a 2-class service with the first 4 rows sold as Thai Smile class (16 seats) and 160 Economy class seats. The tickets include 20kg baggage allowance, a mileage credit on the THAI Royal Orchid Plus program, and a small snack/drink service.

I checked-in online for both flights and it was quickly and easily done as I already pre-booked the seats (no charge). Bag drop at Suvarnabhumi airport was quick and efficient. The inflight service consisted of a drink service as well as a hot snack. The flight attendants were efficient and polite.

The fare prices are moderate and similar to those offered by competitor airlines such as Nok Air and Thai Airasia.  Thai Smile flights can be booked on the airline’s own website or on the THAI Airways International website.

I found both flights on Thai Smile pleasant and they were on time. The big advantage for Thai Smile are that the flights are operated from Suvarnabhumi Airport which makes it easy to connect from any international flight even though baggage through-checking is not possible.

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https://www.thaismileair.com/en/

THE RITZ-CARLTON, ISTANBUL, TURKEY

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I arrived at the Ritz-Carlton Istanbul around noon time and was quickly checked-in by the friendly front desk staff.

I was incorrectly assigned a partial Bosphorus view room instead of a full front view room as I had booked. The issue was resolved quickly and my bags were moved to the correct room while I had an enjoyable lunch at the Bleu Lounge.

The hotel is elegantly decorated and its lobby and restaurants are tastefully furnished. The lobby is a lively place where people meet, have coffee together or socialise generally.

The room was stylish and offered a wonderful view over the Bosphorus and the city of Istanbul. The bathroom was nice and had a large shower, bathtub and a separate toilet.

My room was equipped with a small minibar and an Illy Espresso coffee machine. The shoe shine service was efficient and fast.

Breakfast at the Atelier Lounge was a nice experience with lots of local and international specialities. The chef who was taking care of the egg station was a friendly lady who offered stand-out service.

Dinner at the Atelier Lounge was equally pleasant, offering a splendid view of Istanbul by night. I had a pasta dish and a meat dish. Everything was delicious and the service was excellent.

The Spa at the Ritz-Carlton is located in the lower floor and offers an indoor swimming pool, a sauna with relaxing areas, a turkish bath and a gym.

My only disappointment was that the outdoor area with the swimming pool was closed. Unfortunately they close for winter season. However, the weather was pleasant and warm in the afternoon and I think the area should have been opened.

The staff members that I met were all friendly and professional.

Whilst there are many luxury hotels in Istanbul I would return to the Ritz-Carlton Istanbul any time.

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http://www.ritzcarlton.com/en/hotels/europe/istanbul

TURKISH AIRLINES

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B-737-800, Configuration 20/135

Zurich-Istanbul, Economy Class

Check-in online with mobile boarding pass worked perfectly. Boarding was done in groups which was easy and hassle-free as the flight was only booked about 35 % full.

The aircraft was clean and had leather seats with individual inflight entertainment screens. Earphones were distributed by the cabin crew before take-off.

The service consisted of a hot breakfast together with 2 rounds of drinks, coffee and tea. Then “mood light” was turned on so people could watch a movie or take some rest. The cabin crew were polite and friendly. I was happy to see that Turkish Airlines still do a full meal service rather than the quick snack/drink which you normally find on intra-european flights these days. Overall, my experience on Turkish Airlines was pleasant and represented good value-for-money.

Turkish Airlines offers some very competitive fares on their extensive global route network.

Istanbul’s Atatürk Airport is a huge airport and can become extremely crowded with transit passengers.

The airport has a large immigration area which can also become crowded at times.

We used the “PrimeClass” arrival service. This consisted of a meet-and-greet service by an agent with an electro cart at the arrival gate, transportation to the fast-track immigration counter, then escort  outside where our Uber car was waiting. TAV Primeclass offer a variety of services such as Arrival/Departure Service as well as Lounges and more.

Overall, it was an effective service which made for an efficient and stress free arrival experience at Atatürk Airport.

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http://www.turkishairlines.com

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http://www.primeclass.com.tr